Service update: API Access token checks

We have recently deployed some access token checks that impact all access tokens of our API service. If you are impacted by this access token check you will see the following response in the API response:

  "error": 406,
  "data": "If you believe you've received this request in error, please open a support request."

If this issue has impacted you, please send me a private message or leave a comment on this post.

I am impacted by this issue

Hi Puneet,

Can you please check your IPinfo access token and confirm that you are using the correct one while making the request?

You can get your IPinfo access token from this link:


can i get your email address, how do i send a private message here?
Yes, i am using the correct access token, able to use it in the browser.

I sent you a private message.